Intuit, please post fix for the state tax loop issue. Please.

Intuit, please update us with the actual fix for this state tax loop issue where it never opens your state return and always says "lets download and install your state..." and then "Your software is up to date". Reinstalling does not fix this. Installing your software on another PC does not fix this. Updating your software with the latest updates does not fix this. You don't provide a manual download of the state tax or any method to remove the state to reinstall it. File | Remove State Return always comes up blank. Please provide a real fix so we can actually use your software.