the lesson learned is do not file immediately in late January. Give it until end of February to permit any bugs to straighten themselves out in the software.
While I can see the frustration, the alternative is to use another software program, and they may have the same challenges with bugs early in the tax season, or let a human do it (either yourself or a tax preparer) which risks human error and / or higher costs.
I can understand everyone wants to file to get their refund quickly, but there are consequences of that action. '
TT is very up front that the guarantee only covers penalties and interest when their software performs incorrectly. It has been that way for over 25 years that I have used this product.
