Hal_Al
Level 15

State tax filing

It sounds like you need to file an amended SD100, for each year. The form is pretty simple. you might try on your own.

https://www.tax.ohio.gov/portals/0/forms/school_district_income/2015/SDIT_SD100_FI.pdf

https://www.tax.ohio.gov/portals/0/forms/ohio_individual/individual/2016/SDIT_SD100.pdf

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time

Live help is available 7 days per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 19) 

There is usually no customer support with the free edition.

View solution in original post