I filed my federal taxes on 1/16 and tried to file my state taxes as well but after I fill in all the information I get to step 1 out of 3 and once I get to the “your orders” section and press continue I’m looped back to step 1 of 3. I’ve looked it up and tried all of the solutions I could find online(clearing cache, different device, private browser, clearing state and refilling, error check, etc) and it still wasn’t working. I decided to try again a few days later to no prevail. Now it’s been 15 days since I filed my federal and 11 days since federal has been accepted however I’m still stuck in the same loop I was when I tried filing 2 weeks ago. Helped my MIL do hers a few days ago and hers went through right away no problem. What is causing mine to keep looping and why hasn’t support fixed this problem yet. Especially when I’m paying $200+ to file my taxes.
