Virginia Educator Expense Deductions - Turbotax Glitch

There's a bug with the "Eligible Virginia Educator" screen for Virginia taxes. Continue takes it back to the same page asking about eligibility-forever. I cannot move on - tried all the normal tricks -- logged out, cleared cache, used different computers and browsers, deleted state tax, and started over, nothing works. How do I fix?

 

I was on the phone with TurboTax two weeks ago for two hours, but even though I followed all instructions, even they cannot fix it.  They have been aware of the bug, but just logged in now after two weeks - same bug still there.

 

 Looking through this page, this Virginia educator expense glitch has been ongoing for 2 years!!

 

And they still haven't fixed it??