That is one of the numbers I called and they are the ones who said it would be $900 to fix the issue for me.
The lady I spoke with on the phone did not give me her name, but when I called to schedule an appointment I spoke with a nice young man, Cameron. I missed their first call back, but promptly called them back, and the woman on the phone said that since I don't pay the monthly fee & am not a member that I would have to pay in full for them to help me. That was over $900. Now I don't know what this membership thing is, apologies.
I called their 800 line and spoke with a lovely lady, who directed me to the website sent earlier. Now they hang up every time I call or I only get the automated message. I don't understand because we had a good conversation and she waited on the phone with me until her email came through with the link. & she waited for the link to work.
I wish I was making all of this up. It feels like a bad black mirror episode.
