State tax filing

This is a known problem.  See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/new-subscriptions/state-e-file-25-turbot...

 

If you want a $5 refund the only way to do that is to contact TurboTax support as they are the only ones that can authorize a refund or a cancellation of a payment.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax