When you say you "spoke with a TT professional" we do not know if that means you used online Live and had tax expert help with the return or if you mean you called in and talked to someone at customer support once. Please clarify that. The way the state returns should have been prepared-----first the NON-resident return for PA--where you worked--- should have been prepared, and next the resident state return for NJ should have been prepared. If the state returns were prepared in the wrong order that led to the problem you are having.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
