There is no other "forum" to go to in order to seek a refund or resolve a billing issue. You use the customer support information already provided. When you have the Cd/download for Home and Business, it includes the software to prepare returns for one specific state of your choosing. It will cost $25 for e-filing those state returns--or you can print and mail them to avoid the state e-file fee.
If your program is somehow wanting to charge you for the state download then you need to talk with customer support to see what is going on.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
