Desktop/Download software...correct? (Windows or MAC)
If Windows desktop software...then:
______________________________
If Arkansas was not submitted when the Fed was sent initially....then, When submitted separately later, the Fed tax return (in your actual tax file) has to be marked "Accepted" before you can e-file any of the state returns separately.
Thus, it is possible that your Fed tax file doesn't know, or hasn't been logged as being accepted yet (in the file itself). So, Open that tax file again....then go to the upper-left corner and click on the "File" menu item, and in the pull-down menu go to the "Electroinic Filing" then select "Check Electronic Filing Status" in that submenu".
Once that is done, (and you note that Fed was "Accepted" do a "Save" of that file....then go to the AR tax return...run thru its full Q&A again, and review-error check, and attempt to e-file it again.
Beyond that, maybe the AZ software acceptance is somehow blocking it????
...Customer Support:
What is the TurboTax phone number? (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
