It's difficult to analyze the problem when you can't see the tax return .
It looks like you have TurboTax Live.
With this feature you can contact a live TurboTax Tax Expert to view your return and answer any questions.
- Select the floating Live help button.
- Select Connect with live help at the top of the chat window.
- Enter your question or topic area and select Continue.
- Please see: How do I connect with a tax expert in TurboTax Live?
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
