Hard to know.
1) Make sure you have checked/recorded the acceptance of the file from within the software first,,,then try. An email you received doesn't mean it was recorded in the software.
2) Do a Save of the file before attempting to print?
and maybe
3) Wait until the weekly software update. (overnight 31 Jan or 1 Feb) install it....and try again then.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
