@Schmeidb Are you using the TurboTax Basic edition? If so, it does not include a free state download.
Or did you purchase the 2023 software from another retailer? If so, the Deluxe edition from retailers other than TurboTax will have the Deluxe edition with and without a free state program download. Look at the box if you have a CD or go to the retailer website to see how the Download is listed.
