I cannot access my selected state tax software. I go to the state tax section and click on Start and a window opens for my state purchase. I click on my free state and click Download Now. A window opens and it says getting your software and concludes with a window telling me my software is up to date. I click OK and I am back at the Start button. I click Start and it just goes through the previous sequence again. It does this every time I try to start my state return. I even removed TurboTax 2023 deluxe from my computer and re-downloaded it, same thing happens. My state is Nebraska. I have high-speed internet with a reliable connection, so that is not the issue.
