sagnr -- You are not alone. I, too, have encountered the Virginia state download loop problem with TurboTax Deluxe. A few days ago, TTax indicated that Virginia state download would be ready on December 14, so I tried it today. Now the December 14 message no longer appears, but the looping issue prevents a successful download. I, too, tried the uninstall and reinstall, but that does not work. As you point out, the state "clean" tool does not work either, as it is labeled for TurboTax 2022. I tried it anyway, but it does not work. I am about to try the third suggested solution -- starting Windows (I use Windows 10) in Selective Startup Mode. If that works, I'll update my message. We may have to just wait for a fix, but if anyone succeeds in downloading Virginia state 2023 in the meantime, please let us know. I have used TurboTax for at least 19 years and have never had this state download issue before.
