Paying by credit card for Virginia state taxes owed cannot be submitted through TurboTax. You would have been instructed to got to the Virginia website to pay by credit card. Only the TurboTax account fees and federal taxes owed can be paid using a credit card within the TurboTax program.
Did you use the Virginia website to pay with your card? - https://www.tax.virginia.gov/credit-card-payments
