2016? Is that a typo? You will not be able to use TurboTax to prepare a 2016 return. See if you can use the forms from the Ohio tax web site, or see a local paid tax professional. Why are you trying to file a 2016 return in 2023?
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
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