@SForrestLOSorry, but your suggestion is not related to the problem I am having (I tried it anyway).
My problem is that TurboTax is stuck in an endless loop where it thinks it needs to download the state form, only to say the software is up to date, then it goes back to needing to download the state, and so on and so on.
This is clearly a long-standing bug with TurboTax as you should be able to see from the various threads. I have already spent 2 hours on the phone with support before posting here. Even after paying for the state download (Support pushed a refund), downloading it, installing it the problem remains. I have uninstalled and reinstalled TT several times. I have tried the TTCleanStates.exe cleanup tool - the one provided is for Turbo Tax 2021, btw, so it wasn't going to work in any case.
To sum up, I need a fix to this problem or a full refund.
Update: Another long call to Tech Support with no fix. Opted for full refund. I will not be using Turbo Tax in the future.
