Hello,
There’s an update on the TurboTax help
article you’re following: "Why am I
receiving reject code NGEN-007-02
and unable to Fix and File my Return.".
We’re happy to inform you that we’ve
updated TurboTax and resolved the
issue you experienced
If you’re using TurboTax Online, it’s
been updated automatically. Just
sign in and you can continue working.
If you’re using the TurboTax
CD/Download Software, download
and install the latest update. You can
do this through the prompt when you
launch the software or by following
these instructions.
If you’re still having trouble or there’s
anything else we can help you with, feel free to give us a call.
Thanks for your patience,
The TurboTax Help Team
