@marksandbach2 We cannot see your account or return in this public forum to be able to give a specific answer to your question. You should have an explanation why the return cannot file. If you attempt to resolve the e-file diagnostic and for some reason cannot, you can mail in the return.
If you need someone who can do a screen share to look at the issue specifically, please call in this experience to our phone customer support service by using the instructions in the following link: How do I contact TurboTax?
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