State tax filing

Well, it's 2022 and they still have not fixed this error. I have already paid for the second state, and I keep getting stuck in the "clear white box" stage every single time I try to add the second state.

I think that with all of the people having this issue, there should be a complete and 100% solution to this.
I tried the "TTStateCleanup" tool. It did not even get to the first menu it was "supposed" to get to. I ran it as admin, from multiple locations, including the directory containing the current TurboTax file I am trying to get the states to work. I created a rule in Windows firewall and verified TT can connect to the internet and completed updating. i uninstalled  the tool, reinstalled it, still does not work. I don't think the thing actually is written correctly. I unzip the tool, click on the .exe...Then It asks if it can make changes, I click the button to ok that, and it generates a log file, but nothing else. Nothing. Absolutely nothing. And the log file is useless.

After a week, and many, many, attempts, I keep getting the same response from their software.

I paid full price, bought an extra state, but cannot finish my tax return.

This is not acceptable.

Ridiculous that they make us give up our time to solve their own trouble shooting AFTER purchasing their software.

They sure don't make a mistake taking my money...