@MIKEMACH32 wrote:
I'm not using the online version, I paid for and downloaded the program.
During the review it says there is one area on return where you need to review entries. i click on that and it says my tax situation has made me ineligible for e-filing (that's fine with me I'd be happy to print return and mail it). it also says the good news is that I can print the return and mail it. if I run smart check again this same error pops up all over again. If I click done it takes me to Audit defense screen etc. then tells me I've chosen to file by mail. Then it generates a pdf with instructions and Form 1040 but only MI 1040 instructions, no MI 1040 in the pdf. the instructions for the MI 1040 (with no tax due) tell me to make sure to print and file the return, but it is not there.
That is my situation, which is described to a tee by the original poster above.
Now that we know you are using desktop software, is it fully updated to the latest release? Have you rebooted/restarted your computer after the latest update? Are you using the Windows version or Mac version?
If you don't receive any comments that resolve your issue in this user community forum, here's how you can phone TurboTax Support for realtime assistance. Perhaps they can also figure out why your Michigan return is ineligible for efiling and offer some workaround.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
