@PappaJx3 I agree that TurboTax shouldn't allow a download of a TN state program. If you used TN as your free state in your Desktop (CD/Download) program, you'll need to contact TurboTax Customer Support for assistance. If you really needed 2 states, you should pay for only the extra one.
Use the info I'm linking below to contact Support during business hours. Explain your situation to the Support rep. Someone will be happy to assist you.
NOTE: When entering your topic or subject matter, don't use the word "refund". Instead, use the words "billing issue".
What is the TurboTax phone number? (intuit.com)
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
