State tax filing

I've already paid for the option through TurboTax. Is this a separate payment option? I am still unable to process this, and get the message that "Your Payment Didn't Go Through".

 

Again, the Program does state that it is restored, "TURBOTAX DESKTOP STATE RETURN CA TAX YEAR 2021 E-FILE". However, when I continue - it says the payment did not go through.

 

Please advise on how to solution this.