State tax filing

Carissa,

I sent a reply to you regarding your message and my follow up. I accidentally hit the "resolved button", not sure if this affects the messages to you??

 

Please look at my response(modified):

Carissa,

I followed your instructions, after I got the message for the diagnostic copy scrubbed of my personal information was sent, I received a "token" number.

 

You wrote in your message to me: "Please provide the Token Number that was generated in the response." Who or where, when am I using giving the token to??

 

Also, a box to save a copy of the scrubbed file for myself was checked. How do I find that file to look at it and what program do I open it with??

 

I appreciate all your help and following up with me! Thank you.