Spikeyman
Returning Member

State tax filing

I just received an email saying that there is an update, but when I check for updates (I have the desktop version) it says I am up to date - so there is no update available.  ANd yet a different email told me to hang on and wait while this is resolved.  ARGH!  Can someone please help me?

 

Mike

 

Here is the email on 3/6:

We are working to resolve this issue. You can sign up for notifications and updates in the below TurboTax help article.

Why do I get reject code SCHCANR-069 when I try to e-file my California state return?

 

 

 

 

 

Here is the email from 3/7:

 

Hello,

 

We’re happy to inform you that we’ve updated TurboTax and resolved the issue you experienced with Sch 540 NR for State of California.

 

If you’re using TurboTax Online, it’s been updated automatically. Just sign in and you can continue working.

 

If you’re using the TurboTax CD/Download Software, download and install the latest update. You can do this through the prompt when you launch the software or by following

these instructions.  (my editorial - this link does not work)

 

If you’re still having trouble or there’s anything else we can help you with, feel free to give us a call.

 

Thanks for your patience,

 

The TurboTax Help Team