@Wrose3rd
Are you getting an error message? Are you using TurboTax Online? If so, try this to see if this clears you to proceed:
- Log completely out of Turbo Tax.
- Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
- Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".
Clear Cache
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