Thanks for your continued efforts to assist.
The chat bot I mentioned yesterday said I would get a call back on my landline, [phone number removed]. Unbenounced to me the call back came to my mobile which I did not have w/ me. I would be happy to make myself available for a call on the landline if someone would schedule a date and time.
Also, and could this be relevant to my problem of not having an option to e-file MA tax? Somewhere toward the end of the federal filing process, there was a page authorizing Turbo-tax to provide information to others. I did not check off that I agreed to this; if this is the cause of the problem, can my refusal be undone?
Thanks again.
