State tax filing

Today is 2/19 and I’m still getting error messages for NJ-DOP. TT on the list of form, it says NJ-DOP form will be available 2/17. I think you guys should update the list and put a factual date of when the form will be ready. People paying all this money to use this software and it’s not working. All the representatives said wait 24hrs and here it’s going on 48! I been using TT for years and never had issues. You guys have a promotion if u file before 2/22 you get discount. Are y’all having this problem so people can miss out on the promotion? Can someone help us in getting the problem fix? Are you guys able to compensate the people that’s waiting for this form to update? This is ridiculous!!