@kathleen1955 wrote:
I paid my $25.00 e-file fee for State of Louisiana and was told I could not e-file because I had to e-file when I sent in my Federal return.
Consequently, I had to mail my state return, thus not being able to e-file.
You will have to contact TurboTax support for this issue. Use the key words Billing Issues
Support is open form 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
