You say you paid $45---that was for the state software. There is also a $25 fee to e-file a state return when you use the CD/download. If you already paid that $25 fee and are having trouble then contact customer support for help. Or.....instead of paying $25 to e-file the state, print it and mail it for the cost of a stamp.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
