You need to download the tax file ending in .tax2015 to transfer into 2016. If it is locked you can call in. Contact Customer Service 7 days a week 5AM-9PM Pacific time <a rel="nofollow" target="_blank" href="
https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
Or you might be able to get it by saying you want to amend it.
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