CassandraLO
Intuit Alumni

After you file

The government may have made a correction to your tax return, resulting in a higher than anticipated refund. You'll get an explanatory letter from the government if your refund differs from what was on your filed return.

If you didn't receive a notice yet and you have any questions about the amount of your refund, you should wait 2 weeks. If you still haven’t received a notice, call the IRS.

To contact the IRS call:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

After first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Press 1 for "form, tax history, or payment".   

Press 3 "for all other questions."

Press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.