According to the individual forms lookup tool, Form 1040X is available for print and e-file in the Mac desktop software; so your first step in troubleshooting should be to verify that your Mac software is up-to-date:
Updating help
- Make sure you're running the program from the Applications folder, not from a mounted virtual drive or CD (if installing tax year 2023 or a previous version).
- Wireless connections can be problematic. We recommend updating over a wired, broadband connection.
- If you don't have access to broadband, try restarting your wireless router.
- Empty the Trash.
- Force the update to download and install.
- If you're still having problems, turn off your computer, then your router, and lastly your modem, in that order.
- Wait a minute or two, then turn your modem back on.
- Wait another minute, then turn your router back on.
- Once your router is back up, turn your computer back on and try updating again.
Forcing an update:
If you want to make sure you're up to date, quit and reopen TurboTax. If you're not on the latest release, the program will automatically download it.
If that doesn't work, you can force a download of the most recent update.
- Open TurboTax and select the TurboTax menu.
- On your keyboard, hold down the Option key.
- This will change the Check for Updates menu option to Download Latest Updates...
- Select this option to force the most recent update for TurboTax to download and install.
From there, you'll want to log back into the software, and see if the issue has been resolved. If additional issues persist, you may need to temporarily disable your firewall and/or antivirus software, as these are known the interfere with TurboTax.
More help: Why does TurboTax for Mac Desktop keep saying there are updates when I check for updates?
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