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After you file
The TurboTax returns are likely missing because
- You are logged into a different account (User Name),
- You used the desktop software instead of online, or
- You need to navigate to the "Tax Home" section to
- Get to "Your Tax Returns & Documents".
- Check other potential email addresses using the TurboTax account recovery tool.
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‎February 24, 2026
8:03 AM