Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.
Go to this IRS website to complete a Form 3911, Taxpayer Statement Regarding Refund - https://www.irs.gov/forms-pubs/about-form-3911
