access your account but years prior 2018 have been deleted and are not recoverable. Turbotax keeps returns for 7 years same as the IRS. if you don't see the latter years, then it's likely you had multiple accounts. see this link to access them
https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...
