@courtneyskeen2
Before phoning, you should also check to be sure the state return was successfully filed. If you efiled, be sure your efiled state return was accepted. If you used Online TurboTax, you can check by looking at the Tax Home in your Online account. What does it show there for the state return--accepted, rejected, printed, started, ready to mail, or what?
Or did you choose to file by mail instead? TurboTax does not mail it for you. If you chose that method, you have to print, sign, date, and mail it to the state tax agency
Does your return show up in your state's refund lookup tool?
FAQ: How do I track my state refund?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
