Desktop download software can only be used on a full PC or Mac, not on any kind of tablet or other mobile device. If you only have a tablet, you should be using online software.
If you purchased the download and do not have a computer that meets the system requirements, you can request a refund for the download and then switch to online. You cannot use the license code to pay for online TurboTax.
To request a refund for a TT product
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
ONLINE 2024
https://turbotax.intuit.com/personal-taxes/online/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
