what seems to be the problem? sign into your account then click on the documents link. if they're not there it may be because you used a different account for that year. see this link for account recovery. note that 2019 is no longer supported so you can no longer open the tax file. if that's needed, you can request a full copy of the return from the IRS by filing for 4506 or get a transcript if that will suffice - transcript may be available online or filing form 4506-T
https://www.irs.gov/individuals/get-transcript transcript (free)/ copy(fee) of return
https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t... turbotax account recovery
if you need to see what's in tax file. there is a webservice that for a fee can provide a printout. it's not affiliated with Intuit/Turbotax
https://www.taxprinter.com/
