Try using the IRS interactive tool to see if the IRS says you are eligible for education credit.
https://www.irs.gov/help/ita/am-i-eligible-to-claim-an-education-credit
AMERICAN OPPORTUNITY TAX CREDIT
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/eligible-take-ame...
Although you have no tax liability, the AOTC has a refundable component of up to $1000 per student who you can claim as a dependent.
You have not mentioned whether you prepared your tax return using TurboTax. TT cannot intercede with the IRS for you. If you believe the IRS is incorrect, you could try contacting a Tax Advocate for help with the IRS.
TAX ADVOCATE
See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
https://www.taxpayeradvocate.irs.gov/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
