When you followed these steps, did you perform the check efile status before re-entering the real SSN?
You need to change the SSN to dummy SSN (like all zeros in ssn) and perform check efile status, then re-enter your real SSN afterward. The steps are listed below.
Steps:
- Change SSN to dummy SSN (like all zeros in ssn) in personal info
- Go to File tab and perform efile status check -> No status will be displayed
- Changed SSN back to original SSN
- Go to File tab and perform efile status check -> Will/Should show correct status for the filing
- Go to file a return section and file amend return, the product will allow to file amend return now.
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