@razi-asaduddin wrote:
Those steps did not work. It will only let me downgrade to FREE, but I want to go back to Deluxe.
I don't know why it won't let you. In any case, if you wish, you can try downgrading to Free Edition and then upgrade that to Deluxe. Or, as mentioned in that FAQ, you can use "Clear and Start over" and choose Deluxe from square one, but you have to re-enter everything. Be aware that Online Deluxe cannot handle Schedule D (capital gains/losses from stocks/bonds/mutual funds, etc.), Schedule E (rental/royalty income), Schedule C (self-employed business), and cannot enter a K-1.
Or you can phone TurboTax Support for guidance. Support hours are 5AM-9PM Pacific, every day this time of year.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
