If you had your fees taken out of your refund, your refund would go to Cross River first to deduct your TurboTax fees, then be forwarded to your account. If you made a mistake on your routing number and the deposit was rejected, Cross River would receive it back and an paper check would be mailed to you.
I would think if your refund was issued on the 20th of February, you should have received a check in the mail by now.
I would call Intuit using this number, 800-335-9612, and see if they can help you.
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