Sorry you are having trouble. This is ---- of course ---- the heart of the tax season. Are you trying during normal business hours?
Are you using the desktop download and are you trying to get help from an expert?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax...
Or are you using one of the online "Live" versions?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
