@Dhackler We do not know how much "half" of your refund was. Did you check to see the amount that was actually issued by the IRS? What does the IRS refund site show?
You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
Sometimes the IRS reduces your refund for various reasons like child support, back taxes or mistakes they found. If that is not it, then take the amount that the IRS says they issued and subtract the amount for your TurboTax fees and the refund processing fee you agreed to (it will be $40 or $45) ---that is how much you should have received from the third party bank.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
How can I see my TurboTax fees?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
