Did you have your fees taken out of your Refund? If so, that is why your refund went to Cross River Bank. They should remove your fees and forward the remaining amount of your refund to the method you chose to receive your refund. If you selected direct deposit and for whatever reason the deposit was not able to be completed, then you will receive a check in the mail from Intuit.
I would guess your check was mailed and if that happened on the 20th, I would expect you would receive it in the mail soon.
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