@CatinaT1 thanks so much for that recommendation. I logged into the IRS portal and found they are sending a letter to verify identity that’s why it’s delayed. Basically was told from the IRS agent when calling the Identification department that they need to do that before receiving payment.
Was reading on Reddit and some other sites that a lot of people got hit with that this year. Could be because of numerous different things (i.e change of way files from previous year, change of IP address from previous year etc.)
So the IRS will mail a letter with a custom code then you can login to the account online and verify that way or call or go in person. Once completed and accepted the refund will be processed.
