After you file

Are you using the online or desktop version?  Do you have other income?  You said you had an amount in box 1, correct?  If so, do you see that amount in box 1a?  Is the amount in box 1 the same as the amount in box 12?  Line 8 will ONLY back out line 1d and then line 11 which is your AGI will not include line 1d, but if you entered the same amount in box 1, it will appear as though it is still included.  

Is part of the income on the W-2 for this not part of the IHSS payments or is the entire W-2 wages earned from Difficulty of Care?