Make sure you are logged in using the same credentials as you used to prepare your return last year. You can use this link to verify any accounts you may have under your information.
Once you determine you are in the correct account, you can use this link to see what documents are loaded for 2023. Any tax returns filed would be listed.
If you determine your 2023 tax return was not filed, you will not be able to prepare those online. You will need to download TurboTax Desktop for 2023 using this link. You will then be able to complete and file your 2023 tax return
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